Terms Of Use

Welcome to www.modernoffice.online, the online purchasing gateway for Modern Office Automation (Pvt) Ltd (Sri Lanka). The www.modernoffice.online provides services to its valued customers subject to the following conditions. Please read and accept the under mentioned conditions and guidelines carefully before you use the services of the website

Product information at www.modernoffice.online  web site

The www.modernoffice.online attempts to be as accurate as possible of information displayed in the site. However, www.modernoffice.online does not guarantee that product descriptions or other contents of this site are 100% accurate, complete, reliable or completely free of errors. If a product offered by www.modernoffice.online  is not as described on its website, a customer’s sole remedy is to return it in unused condition within two days of delivery. If there is any external damage to the package, you should check it when the item is handed over. Any item will not be accepted due to any external damages to the item with package damages or dents and only for internal technical in built fault.
In case, the received item has been defective, you should immediately be informed within 24Hrs in order to arrange replacement with a brand new unit.

Regarding the items sold through www.modernoffice.online, customer will able to negotiate about the price with us &we also pay attention for your ideas until confirmed the price of an item. After your confirmation of purchasing, if the new price is higher than the mentioned price, we will not cancel or deliver the item without your confirmation about the new price, and all cancellation of items will be informed.

Even if delivery of the selected item is cancelled, www.modernoffice.online will not transfer your money back and you can buy any other available product up to the value of the previous item.
Any item damaged during delivery, and if we do not have stocks from the same item/model to arrange a replacement, the particular amount will be refunded.

All refunds will be processed within one week. Processing refunds back to your credit card/ bank account may require additional time depending on the bank due to its own operational time for which www.modernoffice.online   will not be responsible.

Product pricing

The price for all the items mentioned at www.modernoffice.online. Is the final and last price of sale via online Additional amount of will be charged for each and every delivery when the particular invoice value is below 50,000 LKR.

Using accounts

It’s a responsibility of users of this site to keep their passwords and other account information about www.modernoffice.online, and the computer used to log on confidentially. You are solely responsible for all the activities done via your www.modernoffice.online  account or the password.

Who can buy through www.modernoffice.online?

The www.modernoffice.online  can be used by anyone with a valid credit card with the payment limit sufficient enough to buy the appropriate item and to buy any product available in the site.

WARRANTY

Modern Office Automation Warranty Section provides a customer friendly service assuring the customer gets a fair experience. We always try to save both your time and assets by providing a fast and a reliable service. Since most of our suppliers are located in the country itself, we can provide a faster service. Our warranty service will be under the following conditions.

Conditions

1. Warranty is only applicable under the ‘Warranty Terms and conditions’ of the Supplier.
2. Warranty is only applicable during the time period mentioned in the Invoice. Date of the Invoice will be the Date of Purchase.
3. Warranty is not applicable to the items with corrosions, burn marks or any physical damage.
4. 
   Warranty is only applicable to the extent of the proof of purchase produced. If no such proof exist, warranty cannot be claimed.
   
   
5. Warranty covers only the manufacture defects. Damages or defects due to other causes, such as, negligence, misuse, improper operation, Power fluctuation, lightening or other natural disasters, sabotage or accident, etc. are not covered by the warranty.
6. Warranty Does not apply for software or data lost during repair or replacement.
7. 01M = 1 Month / 03M = 3 months / 06M += 180 Days / 01Y = 350 Days / 02Y = 700 Days / 03Y = 1050 Days / 05Y = 1750 Days / NW = No warranty.

Pre Orders

In case your requirements supersede what the local market has to offer, we will provide you with assistance to meet these requirements. We will step up to cross horizons to locate and satisfy these requirements. Provided that the following conditions are met.

Conditions

1. 60% minimum advance payment to proceed with a Pre Order.
2. Any payment made in advance is non-refundable.

HOME DELIVERY

www.modernoffice.online  offers home delivery in every corner of Sri Lanka without any limitation. We deliver to your doorstep within a very short time. We assure you that we undertake delivery to any part of Sri Lanka provided that the following conditions are met.

Conditions

1. 100% full Payment is required.
2. Payment to be made directly into our bank account for which details will be provided on request.
3. Delivery is outsourced to a dedicated courier.

4. Delivery Charge will be free only for the orders above 100,000LKR

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